User Data Deletion

1. How to request deletion

Account or associated-data deletion is requested from inside the applicable Wasabi product or its admin interface, where that option is available. Visiting this page does not delete an account, and deletion is not completed automatically.

Where the option exists, the general steps are:

1. Sign in to the applicable Wasabi-powered platform.

2. Open account, profile, or settings.

3. Choose the available delete account or delete data option.

4. Confirm the request.

The name and location of these options can vary slightly by product. Some platforms are administered by the organization that operates them, so the available path depends on that product.

2. If you cannot find the option

If you cannot complete the request inside the product, email info@wasabihn.com. Include the product name and the email address or other identifier for the account. We will use that message to locate the applicable account and process deletion for the information we are able to delete.

We may need to keep certain information where the law requires it, or where it is needed to complete a transaction, resolve a dispute, or protect the security of the service. This page does not set a fixed retention period.

More detail on how information is handled is in our Privacy Policy.